{"id":6283,"date":"2026-10-13T16:59:14","date_gmt":"2026-10-13T16:59:14","guid":{"rendered":"https:\/\/www.murmurcreations.es\/?page_id=6283"},"modified":"2026-10-27T18:06:56","modified_gmt":"2026-10-27T18:06:56","slug":"tc","status":"publish","type":"page","link":"https:\/\/www.murmurobjects.com\/ca\/tc\/","title":{"rendered":"Termes i condicions"},"content":{"rendered":"\n<div class=\"wp-block-group mm-legal has-global-padding is-layout-constrained wp-container-core-group-is-layout-20ede5ce wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Mur Mur Objects<\/p>\n\n\n<p class=\"wp-block-paragraph\">\u00daltima actualitzaci\u00f3: 13 d\u2019octubre de 2026<\/p>\n\n\n<h3 class=\"wp-block-heading\">1. Qui som<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Aquests Termes i condicions regulen l\u2019\u00fas d\u2019aquest lloc web i la compra de productes a Mur Mur Objects.<\/p>\n\n\n<ul class=\"wp-block-list\"><li>Titular del negoci: Aleksandra Grechuta<\/li><li>NIF: ESY3254348T<\/li><li>Adre\u00e7a: Montseny 32 2\/2, 08012 Barcelona, Espanya<\/li><li>Correu electr\u00f2nic: <a href=\"mailto:hello@murmurobjects.com\">hello@murmurobjects.com<\/a><\/li><li>Tel\u00e8fon: +34 648 909 916<\/li><li>Lloc web: https:\/\/www.murmurobjects.com<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">2. Els nostres productes<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Mur Mur Objects ven il\u00b7luminaci\u00f3 decorativa: llums de paret escult\u00f2rics, objectes lluminosos i llums sense fils recarregables.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Cada pe\u00e7a es fa per enc\u00e0rrec al nostre estudi de Barcelona, de manera que les petites variacions de textura, color o acabat s\u00f3n caracter\u00edstiques normals del producte. Les fotos dels productes s\u00f3n orientatives i la pe\u00e7a final pot diferir lleugerament.<\/p>\n\n\n<h3 class=\"wp-block-heading\">3. Comandes<\/h3>\n\n\n<p class=\"wp-block-paragraph\">La teva comanda \u00e9s una sol\u00b7licitud de compra. El contracte queda formalitzat quan t\u2019enviem la confirmaci\u00f3 de la comanda per correu electr\u00f2nic. Podem rebutjar una comanda, per exemple si un producte ja no est\u00e0 disponible; en aquest cas, et reemborsem \u00edntegrament qualsevol pagament.<\/p>\n\n\n<h3 class=\"wp-block-heading\">4. Producci\u00f3 i lliurament<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Cada pe\u00e7a es produeix despr\u00e9s que la demanis. La producci\u00f3 triga entre 5 i 10 dies h\u00e0bils, i despr\u00e9s s\u2019envia la comanda.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Enviem a Espanya, a la resta de la Uni\u00f3 Europea i a determinats pa\u00efsos de fora de la Uni\u00f3 (com ara els Estats Units). Les despeses i les opcions d\u2019enviament es mostren al pagament, abans que paguis. Les comandes s\u2019envien amb Correos, SEUR, DHL o altres empreses de transport.<\/p>\n\n\n<p class=\"wp-block-paragraph\">En els lliuraments fora de la Uni\u00f3 Europea, el pa\u00eds de destinaci\u00f3 pot aplicar drets d\u2019importaci\u00f3, impostos i taxes duaneres, que van a c\u00e0rrec del client.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Si un paquet es perd o arriba amb retard, escriu a <a href=\"mailto:hello@murmurobjects.com\">hello@murmurobjects.com<\/a> i col\u00b7laborarem amb l\u2019empresa de transport per localitzar-lo o, quan escaigui, t\u2019enviarem un recanvi o et farem un reemborsament.<\/p>\n\n\n<h3 class=\"wp-block-heading\">5. Preus i impostos<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Els preus s\u00f3n preus finals en euros i inclouen l\u2019IVA per als lliuraments dins de la Uni\u00f3 Europea. Podem modificar els preus en qualsevol moment, per\u00f2 la teva comanda sempre es cobra al preu que es mostrava quan la vas fer.<\/p>\n\n\n<h3 class=\"wp-block-heading\">6. Pagament<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Els pagaments es processen de manera segura a trav\u00e9s de WooPayments (amb tecnologia de Stripe): targetes de cr\u00e8dit i de d\u00e8bit, Apple Pay, Google Pay i Klarna, quan estigui disponible. Mur Mur Objects mai no veu ni desa les dades completes de la teva targeta.<\/p>\n\n\n<h3 class=\"wp-block-heading\">7. Dret de desistiment (14 dies)<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Si ets consumidor, pots desistir de la compra en un termini de 14 dies des que reps el producte, sense haver de donar cap motiu. En queden excloses les peces fetes segons les teves especificacions o personalitzades per a tu (per exemple, un color o una mida personalitzats acordats amb nosaltres), tal com permet l\u2019article 103(c) del Text ref\u00f3s de la Llei general per a la defensa dels consumidors i usuaris.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Per desistir, comunica-ho de manera clara dins d\u2019aquests 14 dies, per exemple per correu electr\u00f2nic a <a href=\"mailto:hello@murmurobjects.com\">hello@murmurobjects.com<\/a>. Pots fer servir el model de formulari que trobar\u00e0s a continuaci\u00f3, per\u00f2 no \u00e9s obligatori.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Retorna\u2019ns el producte en un termini de 14 dies des que ens ho hagis comunicat, en el seu estat i embalatge originals sempre que sigui possible. El cost de la devoluci\u00f3 del producte va a c\u00e0rrec teu. Et reemborsem l\u2019import \u00edntegre que hagis pagat, incloses les despeses d\u2019enviament est\u00e0ndard, en un termini de 14 dies des que rebem el teu desistiment, pel mateix mitj\u00e0 de pagament. Podem esperar a fer el reemborsament fins que h\u00e0gim rebut el producte o una prova que l\u2019has enviat. Ets responsable de la disminuci\u00f3 de valor del producte que resulti d\u2019una manipulaci\u00f3 diferent de la necess\u00e0ria per comprovar-ne el funcionament.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><strong>Model de formulari de desistiment<\/strong><br>A: Mur Mur Objects, Montseny 32 2\/2, 08012 Barcelona, Espanya, hello@murmurobjects.com<br>Per la present, comunico que desisteixo del meu contracte de venda dels b\u00e9ns seg\u00fcents: &#8230;<br>Data de la comanda \/ data de recepci\u00f3: &#8230;<br>Nom: &#8230;<br>Adre\u00e7a: &#8230;<br>Data i signatura (nom\u00e9s si s\u2019envia en paper): &#8230;<\/p>\n\n\n<h3 class=\"wp-block-heading\">8. Productes danyats o defectuosos i garantia<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Si la teva pe\u00e7a arriba malmesa, escriu a <a href=\"mailto:hello@murmurobjects.com\">hello@murmurobjects.com<\/a> tan aviat com puguis, idealment en 48 hores, amb fotos del producte i de l\u2019embalatge, perqu\u00e8 puguem reclamar r\u00e0pidament a l\u2019empresa de transport. Aix\u00f2 no limita els teus drets legals.<\/p>\n\n\n<p class=\"wp-block-paragraph\">Tots els productes tenen la garantia legal de conformitat de 3 anys des del lliurament, d\u2019acord amb la normativa espanyola de consum. Si un producte no \u00e9s com es descrivia o presenta un defecte cobert per la garantia, pots demanar-ne la reparaci\u00f3 o la substituci\u00f3 o, en alguns casos, una reducci\u00f3 del preu o el reemborsament.<\/p>\n\n\n<p class=\"wp-block-paragraph\">La garantia no cobreix els danys causats per un \u00fas indegut, accidents, una instal\u00b7laci\u00f3 incorrecta o el desgast normal. La bombeta recarregable \u00e9s una pe\u00e7a consumible; l\u2019autonomia de la bateria disminueix gradualment amb l\u2019\u00fas.<\/p>\n\n\n<h3 class=\"wp-block-heading\">9. Protecci\u00f3 de dades<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Tractem les dades personals d\u2019acord amb el Reglament general de protecci\u00f3 de dades de la UE (RGPD), nom\u00e9s per gestionar la teva comanda i els teus missatges, i nom\u00e9s les compartim quan cal per complir la comanda (per exemple, amb l\u2019empresa de transport o el prove\u00efdor de pagaments) o quan la llei ho exigeix. Consulta la nostra <a href=\"\/ca\/privacy-policy\/\">Pol\u00edtica de privacitat<\/a> per a m\u00e9s detalls.<\/p>\n\n\n<h3 class=\"wp-block-heading\">10. Reclamacions<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Si alguna cosa no va b\u00e9, escriu primer a <a href=\"mailto:hello@murmurobjects.com\">hello@murmurobjects.com<\/a>; responem en pocs dies h\u00e0bils. Tamb\u00e9 pots adre\u00e7ar-te a les autoritats de consum del teu pa\u00eds o regi\u00f3.<\/p>\n\n\n<h3 class=\"wp-block-heading\">11. Propietat intel\u00b7lectual<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Tot el contingut d\u2019aquest lloc web, inclosos els dissenys, les fotos, els textos i la marca, pertany a Mur Mur Objects i no es pot reproduir ni utilitzar sense el nostre perm\u00eds per escrit.<\/p>\n\n\n<h3 class=\"wp-block-heading\">12. Responsabilitat<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Mur Mur Objects no es fa responsable dels danys indirectes o conseg\u00fcents derivats de l\u2019\u00fas del lloc web o dels productes, excepte quan la llei no permeti limitar aquesta responsabilitat.<\/p>\n\n\n<h3 class=\"wp-block-heading\">13. Llei aplicable<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Aquests Termes es regeixen per la legislaci\u00f3 espanyola. Si ets consumidor, conserves la protecci\u00f3 de les lleis imperatives del teu pa\u00eds de resid\u00e8ncia i pots acudir als tribunals del teu lloc de resid\u00e8ncia.<\/p>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Mur Mur Objects \u00daltima actualitzaci\u00f3: 13 d\u2019octubre de 2026 1. Qui som Aquests Termes i condicions regulen l\u2019\u00fas d\u2019aquest lloc web i la compra de productes a Mur Mur Objects. Titular del negoci: Aleksandra Grechuta NIF: ESY3254348T Adre\u00e7a: Montseny 32 2\/2, 08012 Barcelona, Espanya Correu electr\u00f2nic: hello@murmurobjects.com Tel\u00e8fon: +34 648 909 916 Lloc web: https:\/\/www.murmurobjects.com [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Terms and conditions","_yoast_wpseo_title":"Terms &amp; Conditions | Mur Mur Objects","_yoast_wpseo_metadesc":"Terms and conditions for Mur Mur Objects. Made-to-order policy, shipping, returns, and warranty information.","footnotes":"","rank_math_title":"","rank_math_description":"","rank_math_focus_keyword":"","_dpc-meta-title":"","_dpc-meta-description":"","_dpc-keyword":""},"class_list":["post-6283","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | Mur Mur Objects<\/title>\n<meta name=\"description\" content=\"Terms and conditions for Mur Mur Objects. Made-to-order policy, shipping, returns, and warranty information.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions | Mur Mur Objects\" \/>\n<meta property=\"og:description\" content=\"Terms and conditions for Mur Mur Objects. 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