Mur Mur Objects
Last updated: 13 October 2026
1. Who we are
These Terms and Conditions govern the use of this website and the purchase of products from Mur Mur Objects.
- Business owner: Aleksandra Grechuta
- Tax ID (NIF): ESY3254348T
- Address: Montseny 32 2/2, 08012 Barcelona, Spain
- Email: hello@murmurobjects.com
- Phone: +34 648 909 916
- Website: https://www.murmurobjects.com
2. Our products
Mur Mur Objects sells decorative lighting: sculptural wall lamps, lighting objects and wireless rechargeable lamps.
Every piece is made to order in our Barcelona studio, so small variations in texture, colour or finish are normal characteristics of the product. Product photos are illustrative and the final piece may differ slightly.
3. Orders
Your order is a request to buy. The contract is formed when we send the order confirmation by email. We may decline an order, for example if a product is no longer available; in that case any payment is refunded in full.
4. Production and delivery
Each piece is produced after you order it. Production takes about 5 to 10 working days, then the order is shipped.
We ship to Spain, the rest of the European Union and selected countries outside it (such as the United States). Shipping costs and options are shown at checkout before you pay. Orders are sent with Correos, SEUR, DHL or other couriers.
For deliveries outside the European Union, import duties, taxes and customs fees may apply in the destination country and are paid by the customer.
If a parcel is lost or delayed, write to hello@murmurobjects.com and we will work with the courier to find it or, where appropriate, send a replacement or a refund.
5. Prices and taxes
Prices are final prices in euros and include VAT for deliveries within the European Union. We may change prices at any time, but your order is always charged at the price shown when you placed it.
6. Payment
Payments are processed securely by WooPayments (powered by Stripe): credit and debit cards, Apple Pay, Google Pay and Klarna where available. Mur Mur Objects never sees or stores your full card details.
7. Right of withdrawal (14 days)
If you are a consumer, you can withdraw from your purchase within 14 days of receiving the product, without giving a reason. Pieces made to your own specifications or personalised for you (for example a custom colour or size agreed with us) are excluded, as allowed by Article 103(c) of the Spanish General Law for the Defence of Consumers and Users.
To withdraw, tell us clearly within those 14 days, for example by email to hello@murmurobjects.com. You can use the model form below, but it is not required.
Please send the product back within 14 days of telling us, in its original condition and packaging where possible. The cost of returning the product is paid by you. We refund the full amount you paid, including the standard delivery cost, within 14 days of receiving your withdrawal, using the same payment method. We may wait to refund until we have received the product or proof that you have sent it. You are responsible for any loss in value caused by handling the product beyond what is needed to check it.
Model withdrawal form
To: Mur Mur Objects, Montseny 32 2/2, 08012 Barcelona, Spain, hello@murmurobjects.com
I hereby give notice that I withdraw from my contract for the sale of the following goods: …
Ordered on / received on: …
Name: …
Address: …
Date and signature (only if sent on paper): …
8. Damaged or faulty products and guarantee
If your piece arrives damaged, please write to hello@murmurobjects.com as soon as you can, ideally within 48 hours, with photos of the product and the packaging, so we can claim with the courier quickly. This does not limit your legal rights.
All products have the legal guarantee of conformity of 3 years from delivery, under Spanish consumer law. If a product is not as described or develops a fault covered by the guarantee, you can ask for a repair or a replacement, or in some cases a price reduction or a refund.
The guarantee does not cover damage caused by misuse, accidents, improper installation or normal wear and tear. The rechargeable bulb is a consumable part; its battery life gradually decreases with use.
9. Data protection
We process personal data under the EU General Data Protection Regulation (GDPR), only to handle your order and your messages, and we share it only where needed to fulfil the order (for example with the courier or payment provider) or where the law requires it. See our Privacy Policy for full details.
10. Complaints
If something goes wrong, please write to hello@murmurobjects.com first; we answer within a few working days. You can also contact the consumer authorities in your country or region.
11. Intellectual property
All content on this website, including designs, photos, texts and branding, belongs to Mur Mur Objects and may not be reproduced or used without our written permission.
12. Liability
Mur Mur Objects is not liable for indirect or consequential damage resulting from the use of the website or the products, except where the law does not allow this to be limited.
13. Applicable law
These Terms are governed by Spanish law. If you are a consumer, you keep the protection of the mandatory laws of your country of residence and can go to the courts of your place of residence.